To make it easier and more convenient for you, we have simplified the withdrawal process into a few steps.
1. Login to your trading account and register your withdrawal;
2. If you used a Credit Card to fund your trading account, fill out our Credit Card Declaration form and send it to us via fax or scanned via email at customer.service@fxgm.co.za.
Keep in mind that the withdrawal will be send to the source of deposit. This means, if you made deposit with your credit card, your withdrawal will be credited back to the same credit card.
In case your withdrawal request was not approved due to insufficient funds, you should submit a new withdrawal request within the available withdrawable equity.
Please note that FXGM ZA is not responsible for delays caused by lacking documentation or your Bank’s internal procedures.
Should you have any questions or need assistance with the documentation, don’t hesitate to contact us or email us at backoffice@fxgm.co.za.
